This page relates our regulated financial services business - and details the various ways in which can transact business

Key Facts" About Our Services" documents are also known as Initial Disclosure Documents / IDD

The following example details the most common terms on which we deal with clients via this website, however we will issue personalised terms once we have assessed your case and discussed / agreed whether you prefer fee based service or commission route, and whether a home visit is agreed.

Important that you read/save these -About Our Services / Initial Disclosure Document (click to download) if you need Adobe Reader

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The About our Services Documents provided ( as know as Initial Disclosure Document/IDD) relate to our most typical and default terms- For which we provide advice with no fee- as we earn commission

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ADDITIONAL NOTES RELATING TO OUR TERMS
On both mortgage and insurance services we can offer, on an individual basis different options for: -
a. Service levels (advice or no advice provided). b. Payment for our services ( Commission or fees )
c. Possible rebate options d. Additional Services ( including a wider range of providers)

Therefore a personalised version of the Key Facts IDD which may therefore differ from the default example, will be issued upon contact ( special terms relating to fees or rebates will always be agreed in writing)

NO ADVICE REQUIRED - If you already know what product & provider you require, and do not want our advice. ( mortgage or insurance) we can usually provide enhanced terms or a partial commission rebate - please ask for details

MORTGAGE SERVICES:

PAYMENT FOR OUR MORTGAGE SERVICES -
Mortgage advisers an offer a number of ways ( they don't have to offer all options)
1. Commission only 2. Commission plus a fee ( upfront or on completion)
3 . Fee based , but with all commission refunded to client ( Anyone calling themselves Independent must offer at these this option)

In the past we would have been able to provide you with advice & recommendations from the whole market place and then recommend the appropriate mortgage. However, for a number of reasons ( related to CREDIT CRUNCH) some lenders have now started offering " non commission products" some of which are not even available for processing via Independent Mortgage Brokers.

It appears many ( even the so called big "fee free") brokers are still calling themselves " Whole of Market" but are excluding the non-commission and direct products ( for example they may recommend XYZ lender at 6% , whilst even the same lender are selling at 5% without commission, or there's a 5% from a lender who accepts only direct cases anyway).

To ensure clients receive "true" advice I am able to offer a True Whole of Market service, including the non-commission / direct deals.

In this case I will do the same research as before but also include the necessary extra research for mortgages these other . ( non-commission & direct ) products .

Thereby, giving you truly Independent Mortgage Advice ( you get told best deals I can get that pay commisison - any if completed through us you get ALL THE COMMISISON REBATED - which depending on case size you may mean you cover all the fees with some left over for yourself , BUT ALSO get told of the best non-commission deals).

[On request I will still offer the traditional a commission only service - ie no fee restricted to commission paying mortgage products, or posibly a no fee full research option if other business is alo being transacted ]

My full service is not a fee on top of commisison like some brokers- you get all the commisison back, so in most cases works out net as cheap a a non fee whole of market adviser - but with added benefits of professional reserach on direct only deals as well.

My menu of services means if you don’t need an appointment , or already know what type of product you can cut that element out and avoid the fee, or miss out the advise process totally and get a net rebate on commission products.

But also means I get paid something for the reserach work involved in sourciong direct deals- allowing me to stay in business to serve you in the future.

TERMS OF BUSINESS

The following fees apply for my mortgage service;

Advise process broken down as :

Initial telephone discusion - free

THEN if instructed -
A1 For factfinding discussion and recommendation of product type ( if required )
by email/phone ..............................................£30

OR

A2 As above on a face to face appointment basis ( if required ) ...........£60 ( Includes travel upto distance of 15 miles from B74 - further distance will incur additional cost for mileage/ time )

PLUS

B. For research of the products ( inc direct / existing lender deals ) based on rate/ fees/ overall cost/criteria - product type decided during factfinding or chosen by you. - so again only if required ..............£75

The above is usually charged in stages as work is undertaken . You can pick the services required - so no fee if you know what you want already!

PLUS
C. Processing of a mortgage deal via our agency ............ 0.2% of loan , min £200
(ie £400 on £200,000 ) * only payable if deal completes. No processing fee payable if you use our advice and then make a direct application or do not complete via ourselves - you are free to use any adviser if they can transact it cheaper

* Remember that if the recommended deal pays us commission ( you will be told before we start processing ) – you get it all back on completion (via our agency) after deduction of outstanding fees ( average fee earned on a £200,000 mortgage is £700 ) which may mean a net rebate.

If the fees are not covered by the commission earned from the mortgage work, we will reduce the amount owed by any life policy commission we receive.

I know that clients can do their own research , but I feel that its still worth using me as a broker , as many comparison lists/ websites don't include all non-commission deals , and even those that do, don't make it easy for a client to know the criteria and make a true comparison of the deals or spot the pitfalls.

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Clients will existing business or who join our yearly retainer service (payless club) will receive a discount on the fees . we reserve the right to offer services at different fee levels ( higher or lower) at our discertion but these will be fully discussed before any chargeable work starts .

FOR INSURANCE SERVICES

- For insurance products, again our normal default service is "no fee* as we take commission" . *We reserve the right refuse to act on a no fee basis or to offer our services only with a fee on top of commission ( this will be agreed before any chargeable work is carried out).
Our optional fee based service will be based on time spent charged at £60 per hour ( average case takes 10 hours work) again should you prefer a fee based service, fees are payable in stages , but all commission is refunded (usually to enhance product terms)

We use a range of insurers for insurance products , and are not tied to a single or panel provider( however we do have a preferred provider for Mortgage Payments Insurance / MPPI - bur we can wider our research on request ) Due to the nature of the industry we cannot access all providers , as some will not provide agencies.

On occasions we may make special promotion on a single provider products - this is be clear from our literature

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Our permitted business is advising on and arranging mortgages, and non-investment insurance contracts